Frequently asked questions
How syncing, plans, and Runtake Insights work. Still stuck? Email support@runtake.app.
How does syncing work?
Runtake reads your runs from Apple Health. Whatever app you already record with — Strava, Garmin Connect, Nike Run Club, or the Workout app on Apple Watch — writes its runs to Apple Health, and Runtake picks them up from there. You don't connect each service to Runtake separately, and you don't change how you record a run.
On first sync Runtake imports your full history, not just recent runs, so plans and insights have something to work from on day one. After that new runs appear on their own; you can also pull manually with Sync now on the home screen.
Which running apps are supported?
Any app that writes workouts to Apple Health, which covers Strava, Garmin Connect, Nike Run Club, Runkeeper, and Apple Watch. If your app has a “write to Apple Health” or “sync to Health” setting, turn it on and Runtake will see those runs.
How are training plans built?
Plans start from published approaches used by coaches, then adapt to your recent mileage, your long-run day, and your goal race date. Every week and every day stays editable — change a distance, move a workout, or rebuild a block whenever the plan stops matching your life.
What do Runtake Insights look at?
Each run is read against your history: pace, heart rate zones, weather, and how you rated the effort afterward. Weekly summaries compare planned against completed mileage. The point is context — whether a slower run was heat, fatigue, or nothing at all.
Can I use Runtake on the web?
Yes, on one account. The phone is for the day in front of you; the web is where planning months ahead, working backwards from a race, and reviewing your full history are easier.
What happens to my health data?
Runtake reads the workout and biometric data you grant in Apple Health, and uses it to build your plans and insights. See the privacy policy for the full detail.